Effective Date: August 14th 2024

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1. Introduction

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Welcome to Muscatello Home Group (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.muscatellohomegroup.com] (the “Site”) and use our services.

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2. Information We Collect

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2.1 Personal Information

When you use our Site, we may collect personal information that you voluntarily provide, such as:

• Name

• Email address

• Phone number

• Property preferences

• Inquiry details

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2.2 Usage Data

We may also collect information about your interactions with our Site, including:

• IP address

• Browser type

• Operating system

• Referring URLs

• Pages visited

• Time and date of visits

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2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our Site. You can manage your cookie preferences through your browser settings.

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3. How We Use Your Information

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We use your information for the following purposes:

• To provide, operate, and maintain our Site

• To respond to inquiries and provide customer support

• To send promotional materials and updates

• To analyze Site usage and improve our services

• To comply with legal obligations

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4. How We Share Your Information

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We do not share your data with third parties for marketing or promotional purposes. We may share your information with

• Service Providers: Third-party vendors who assist us in operating our Site and providing services (e.g., hosting providers, email service providers).

• Legal Requirements: When required by law or to protect our rights and safety or that of others.

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5. Security

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We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

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6. Your Rights

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Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information

• Objecting to or restricting certain processing activities

• Withdrawing consent where applicable

To exercise these rights, please contact us at anthonymuscatello@kw.com.

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7. Third-Party Links

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Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any information.

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8. Children's Privacy

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Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

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9. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. The updated policy will be posted on our Site with the new effective date. We encourage you to review this policy periodically.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

Muscatello Home Group
3060 Electric Rd
Roanoke, VA 24018
Phone: 540-900-1479
Email: anthonymuscatello@kw.com